Book Return Policy
Capstone Book Return Policy
Your satisfaction with Capstone is our most important priority! If for any reason you are not completely satisfied with your order, simply call our Customer Service team at 800-747-4992 or send us an email.
We will replace your book, credit your account, or issue a full refund. If you have any questions or concerns regarding a return, please reach out to our Customer Service.
Raintree Book Return Policy
If for any reason you are not satisfied with your purchase, you have a right to cancel your contract. In the case of a physical product, simply return it to us in its original condition within 42 days from the date of purchase (but no later) and, at your option, we will issue a full refund for the price of the item or supply you with a new one. If the return is the result of our error (including faulty or damaged goods), we will also refund the postage (where applicable). Please enclose either (i) a copy of the paper invoice enclosed with the delivery, or (ii) a print of the online digital receipt. The package should be securely wrapped and sent to:
Returns Dept
HMP Forest Bank
Industries Workshop
Agecroft Road
Pendlebury
Salford
M27 8FB
We will not be responsible for any damage or loss in transit and recommend that you use a recorded delivery service.